Senior Manufacturing Quality Engineer


Senai, Johor-Malaysia, Malaysia


The Senior Manufacturing Quality Engineer is a senior role in a team of Manufacturing Quality Engineers that engage with development projects during the SEA Development and Launch phases.

During the SEA Development phase the Senior Manufacturing Quality Engineer will largely be responsible for the following areas of review, escalating risk and driving mitigation with the relevant stakeholders where it is identified:

       Reviewing product  specifications, design capability and CTQs with the Design Team culminating in approval of Engineering Drawings

       Reviewing quality controls with the Manufacturing Engineering Team and the Contract Manufacturer (CM)

       Reporting team deliverables, schedule and status

During the Launch phase, the Senior Manufacturing Quality Engineer will be responsible for  the following areas, escalating risk and driving mitigation with the relevant stakeholders where it is identified:

       Monitoring production data (provided by the CM) and reviewing mitigation of issues

       Communicating market issues to the CM (provided by Markets & Service Territory Teams) and reviewing mitigation of issues

Market Overview

In 2000, Dyson moved production from Malmesbury to Malaysia to be closer to our supply chains and open up international growth. The small team of 10 has now grown to almost 1,200 – forming Dyson’s second biggest global hub. Located in the exhilarating industrial heart of Johor, it’s also home to RDD, IT, operations,  finance, creative and HR.
The RDD facility is central to our plans to launch 100 new machines in the next four years. To meet these ambitions, we recently expanded the site to 30,000m², with 50 advanced technology labs and 700 new engineers. In the Dyson world, there’s no more exciting place to be.

Function Overview

Dyson machines are built to last, as well as perform. To do this we invest heavily in performance and reliability testing, building our own machines to test our machines. 24 hours a day, seven days a week we put them through their paces. We analyse data and customer feedback, relentlessly improving product safety, reliability, usability and customer satisfaction. Each generation of Dyson technology must set the benchmark for the next. And with so many new categories on the way, our Global Quality & Reliability team will need to be more inventive than ever.


  • Manufacturing Production Line Readiness – Audit the readiness of pre-production lines at Contract Manufacturers through the project development process against a set of key metric targets and drive actions to mitigate identified risks.

  • Quality Control Document Compliance – Review and approve quality requirements on Engineering Drawings for projects in development and audit quality control documentation (Control Plan, Work Instructions, IQC/ IPQC/OQC checklists) for compliance.

  • PFMEA – Regularly review PFMEA status for development projects to understand identified process risks and drive prioritised mitigation actions.

  • Production Monitoring – Spend time at the Contract Manufacturers auditing production lines while they are running and performing sample audits of products at end of line.

  • New Product Introduction – Respond to customer claims during the new product introduction phase, support the Contract Manufacturer’s investigations into issues relating to quality control issues and ensure robust lessons learned and continuous improvements for every issue.

  • Market Rework – Support in-market rework activities if required.

  • Change Requests – Where requested, review proposed product changes post-SOP to determine whether they present a risk to quality and advise the Senior Manufacturing Quality Engineer accordingly.

  • Project Transfer – Coordinate transfer of projects to the Sustaining Quality Team after the new product introduction phase.

  • Communication – Ensure clear and effective internal communication within the Global Quality & Reliability Department and external communication with other departments.

  • Reporting – Produce clear and concise summary reports that are tailored to the knowledge level of the intended recipient.

  • Mentoring – Provide leadership and mentoring to Manufacturing Quality Engineers.


  • A degree in a relevant engineering or science discipline or equivalent with 5yrs+ post graduate experience in a manufacturing and/or quality role.

  • Sound knowledge of Quality systems (e.g. ISO9001, ISO/TS 16949 or equivalent), Quality tools (PFMEA, Control Plan, SPC, GR&R, Minitab etc) and auditing.

  • Strong analytical, structure problem solving skills (8D, CAPA, 5 whys, Ishikawa Diagram) with a good attention to detail.

  • Analytical and data driven with excellent communication skills, catering for technical and non-technical audiences, through the use of:  2D sketches and images, chart data, PowerPoint slides, Word documents and verbal presentations.

  • Able to deal with complex issues while under time and cost pressure.

  • Experience in outsourced/ supplier management and an understanding of basic electrical principles and basic electronics are added advantages.

  • Ability to plan ahead, prioritise deliverables and coordinate with the work of others.

Benefits Overview

Dyson Malaysia monitors the market to ensure we offer  competitive salaries, management bonuses and pension contributions. Beyond that, you’ll enjoy generous leave and medical care and insurance. But financial benefits are only the start of a career at Dyson. Leadership support and new opportunities abound, driven by regular dialogue and international training. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to progress, innovation and realising ambition.

Posted: 19-May-2017