Senior / Commercial Manager

Competitive Remuneration Package

Senai, Johor, Malaysia


• Responsible for product allocation strategy in line with Dyson Blue Print and transformation programme
• Ensure that Dyson commercial and financial objectives are aligned with the overall manufacturing strategy
• Identify and lead / facilitate cost optimization initiatives in relation to manufacturing
• Overall responsible for implementing and executing cost down programs with Contract Manufacturers
• Overall responsible for the business/ commercial relationship with Contract Manufacturers
• Main interface between Dyson and Contract Manufacturers (CMs) on commercial and contractual matters.  Develop relationships with key CM personnel to ensure that there is an adequate level of trust and an in depth understanding of the business requirements on both sides
• Execute the right business processes to ensure governance of control of the spend and cost with regards to our outsourced manufacturing
• Support Quality, Procurement, Manufacturing and Supply Chain to ensure smooth operations with our manufacturing partners and manage risk to our build plan

Dyson Overview

Things move quickly at Dyson. In twenty years, what began with one man and one idea has grown into a global technology company, with 6,000 people and a presence in over 70 countries. From Malmesbury to Malaysia to the US to Australasia and many countries in between, we’ve sold over 80 million machines.

And it’s just the start. From 2016 our Malmesbury HQ is doubling its footprint. The US, our biggest market, is doubling their sales scope. And new frontiers are opening up across South East Asia and beyond. More people, more ideas and more space for more invention. The next four years will be our biggest and busiest yet.

Market Overview

In 2000, Dyson moved production from Malmesbury to Malaysia to be closer to our supply chains and open up international growth. The small team of 10 has now grown to almost 1,200 – forming Dyson’s second biggest global hub. Located in the exhilarating industrial heart of Johor, it’s also home to RDD, IT, operations,  finance, creative and HR.

The RDD facility is central to our plans to launch 100 new machines in the next four years. To meet these ambitions, we recently expanded the site to 30,000m², with 50 advanced technology labs and 700 new engineers. In the Dyson world, there’s no more exciting place to be.

Function Overview

Neodymium magnets. Aerospace-grade carbon fibre. PEEK high strength plastic. Just a few of the materials procured to build just one of our machines – the Dyson digital motor V2. But when you design unconventional machines, you need unconventional materials. The Procurement department works directly with RDD on Dyson’s most secret projects. Sourcing high quality materials, and finished components with demanding specifications, means tracking down niche suppliers. It requires tenacity, speed and efficiency to meet project milestones. In essence, we need to be as inventive as Dyson engineers. 


• Manage contract negotiations and contract execution in line with the manufacturing contract and operations manual
• Responsible for dealing with matters between Dyson and CMs which breach the terms of the agreed contract
• Manage bidding process and product allocation for all new products that come through the Dyson development cycle. 
• Oversee cost down activities within operations (lean/ efficiency) and CM
• Manage CM scorecards and ensure completion and compilation for quarterly performance reviews
• Support monthly operations meetings with CMs
• Settle and advise on conflicts/ dispute resolution/ exposure claims
• Work with RDD on speed project allocations encompassing tool making, moulding, painting and assembly
• Ensure all commercial activity is supported  and identify & resolve all contract & commercial issues
• Ensure internally the business understands the contract & its obligations
• Develop and implement procedures of contract management and administration.  Contribute to company policies that  affect or are affecting by the CMs and contracts
• Ensure the CMs fully support the Dyson CSR programme
• Manage all contract close outs, extensions and renewals


• Senior level experience of dealing with OEM/ EMS/ CM
• Strong commercial background within a Manufacturing/ Engineering environment
• High degree of strategic thinking and execution
• Proven leadership qualities
• Senior experience of Operations/ Plant management
• Ability to remain objective in high pressure situations
• Understanding and experience of SEA procurement & legal regulations
• Proficient in using analytical tools and techniques
• Self motivated, accurate and highest ethical standards
• Candidate must possess a Bachelor’s degree 10 years+ experience in a procurement/ manufacturing environment
• Strong communication and negotiation skills
• Capable in planning and project management
• Strong business acumen, ability to analyse data and spot anomalies
• Strong communication, influencing and negotiation skills

Benefits Overview

Dyson Malaysia monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.