Product Executive - Digital
£Competitve + Bonus + Free on-site gym
Malmesbury, United Kingdom
Our goal is simple. Make Dyson.com the best customer experience in the market. We have a passion for creating beautifully simple, easy to use customer journeys that deliver value whatever the objective.
We always put the customer first.
We play a pivotal role on a multi-million pound programme launching this year that brings the best technologies on the market to support digital, direct, owner and connected worlds together. A truly exciting programme to be a part ofIn this role you will be working directly with the Product Owner responsible for transforming Dyson’s Fulfilment Proposition.
Your primary project will be to assist implementation of customer ‘choice’ e.g. choose a date and time that suits or Click & Collect if it’s more convenient. Sounds simple. But it really isn’t and the goal for 2017 is to implement this into 20 countries!
When we’re not helping to lead transformation progammes we’re shaping feature developments and initiating projects and programs. Examples for 2017; adding new multichannel payment options, fixing the global delivery proposition and opening new direct stores on Dyson domains and marketplaces around the world.
You will be working on a diverse range of projecs such as..
- Working with market eCommerce teams to agree a delivery proposition
- Working with UX specialists and creative teams to define the optimum customer experience for each country and proposition
- Working with the IT team and partners delivering the technology
- Working with all partners during design, build and test phases.
Product Owners build strong relationships with market stakeholders, benchmark against external stimulus and trends whilst gaining insight from user testing, Adobe Analytics and Adobe Target testing tools etc. – all feeding into the roadmap and continuing the evolution of our digital products.
Dyson Product Owners must be flexible, confident self-starters, problem solvers, enjoy removing blockers and be very comfortable with change!
We'd also like you to have experience of..
- 2 years digital Project Management or Product Owner experience
- Working in, or knowledge of, agile scrum is also preferable