Logistics Manager


Senai, Johor Bahru, Malaysia


Logistics Manager

As part of the recent restructuring of the logistics activities into one function, an increased focus on operations improvement, automation, and supplier relationship and activity leverage is anticipated.


This role will be the team lead for the group of logistics executives in the Malaysia, which will look liaise closely with the planning team and the CM’s for the shipment of finished goods to the (overseas) markets.


This is teamlead role, as a first level of escalation within Dyson as well with our Freight Forwarders and carriers, specifically with the local representatives.

The role will be based in the Johor Bahru and will interact closely with the planning & logistics teams both in the Philippines and Malaysia. The role will support the Head of Logistics in it’s interactions with the markets on their imminent shipment needs and to loop back improvements on expediting hot sku’s from Origin, support the savings agenda for the category by identifying and implementing (simple) savings initiatives with and on behalf of the global logistics team.


Key activities include, to support the team in any day to day requirements, performance management of suppliers, build relationships with Contract Manufactures , drive the SAP/ EDI / Elementum ( interface) agenda,  and any other improvement projects that are being identified for drive for efficient logistics operations, and cost down.


This role is to run the logistics operations ex Malaysia in a pro-active and can-do manner, and is therefore looking for a strong profile to further build the space together with the Head of Logistics.


A self-starter, that requires limited supervision, but has the ability to escalate and communicate, build relationships internally and externally 

Dyson Overview

1.(Global business – number of people, countries, offices, machines sold, expansion, bigger, better)


Things move quickly at Dyson. In twenty years, what began with one man and one idea has grown into a global technology company, with 6,000 people and a presence in over 70 countries. From Malmesbury to Malaysia to the US to Australasia and many countries in between, we’ve sold over 80 million machines.


And it’s just the start. From 2016 our Malmesbury HQ is doubling its footprint. The US, our biggest market, is doubling their sales scope. And new frontiers are opening up across South East Asia and beyond. More people, more ideas and more space for more invention. The next four years will be our biggest and busiest yet.



2.(JD story – one man and an idea, where it all began, still leads the business today, family owned)


Not many global technology companies can say they’re still led by the founder. But we can. The same man who invented the first bagless vacuum, who persevered for 15 years to sell his idea, then took on Hoover when they stole it. And the same man who, as our Chief Engineer, has personally overseen every Dyson invention since.


James Dyson still defines the spirit of Dyson today. His entrepreneurial edge and tenacity guide our fighting spirit. Still family owned, we’re fiercely independent. Who we are and what we invent is down to us, and us alone. And we remain committed to keeping it this way.


3.(Multiple categories – from vacuums to global technology business, the new product categories we’ve entered, our own motor, four categories to come by 2020)


Much has changed since James Dyson launched the bagless vacuum that started our business. In the time since, Dyson engineers have invented heat-free hand dryers, bladeless fans, long-life LED lighting and even our own digital motor.


Today, vacuums represent just half of our sales. And Dyson has even broader ambitions still. With a future technology pipeline spanning 25 years, the next few are set to be our busiest yet. 3,000 new people. 100 new machines. And four brand new product categories by 2020. So get ready for the next big thing.



4. (Problem solvers – our approach to engineering, we see problems and engineer better solutions, transplanting technologies for new purposes)


Why put up with vacuum bags that diminish suction? Why labour drying hands with slow, energy-hungry machines? Why should fans use blades or lightbulbs fail so fast? There’s always a better way. And at Dyson, our mission is to find it. Solving old problems with new thinking, to invent machines that work better.


But innovation isn’t easy. Our engineers experiment relentlessly, persevere through failure, and search for answers in unlikely places. And, to put the technology they invent into our owners’ hands, Dyson commercial people do exactly the same. Defying convention. From source, to shop.

Market Overview

In 2000, Dyson moved production from Malmesbury to Malaysia to be closer to our supply chains and open up international growth. The small team of 10 has now grown to almost 1,200 – forming Dyson’s second biggest global hub. Located in the exhilarating industrial heart of Johor, it’s also home to RDD, IT, operations,  finance, creative and HR.


The RDD facility is central to our plans to launch 100 new machines in the next four years. To meet these ambitions, we recently expanded the site to 30,000m², with 50 advanced technology labs and 700 new engineers. In the Dyson world, there’s no more exciting place to be

Function Overview

Procurement at Dyson plays a vital role in strategic decision making. Ultimately it affects the very design of our machines and the growth ambitions of the business. In the balance between quality and price, quality must always win. So our global team needs to be rigorous in selection. Meticulous in determining standards, researching suppliers, analysing value and negotiating contracts. Challenging and diverse, their work creates a dynamic, driven team. Where the ‘next big thing’ relies on their ability to deliver agile, lean solutions as much as the inventiveness of Dyson engineers’ themselves.


Key Responsibilities:

  • Logistic operations: lead a team of 5, to further grow potentially
  • Build relationships with Contract Manufacturers and Freight Forwarders, and act as liaison between our CM and the Dyson Supply Chain for any escalations of team matters when it comes to Sea or Air freight shipments
  • Ability to resolve and escalate critical issues as a 1st  level of escalation
  • Review of Specific KPI’s to ensure that they meet the requirements of the business as it continues to evolve
  • Engage with shipping partners, looking back over performance and forward, towards continuous improvement plans and strategies short term and long term
  • Lead monthly operational performance reviews between Dyson and shipping partners, ensuring minutes and actions are followed up and closed where appropriate
  • Maintain and develop logistics processes to ensure a clear definition and ownership of tasks across departments and organisations
  • Act as a source of knowledge to the Global Operations and Logistics team by keeping up to date with market trends on freight rate and carrier service
  • Dealing with freight quotes either on an ad hoc or more structured tender fashion
  • Systems - SAP / EDI / Elementum
  • Process/ continuous  improvement
  • Lead projects and savings opportunities,
  • Escalations


Key Skills / Experience

  • Minimal Bachelor degree, ideally in Business Administration, with a supply chain differentiation
  • Experience of working in a multi-national / multi-lingual teams minimum 6yrs, either in a logistics role or with a freight forwarder
  • Energy, integrity, positive attitude, self-directed
  • Personal drive, delivers strong operational results and specific projects under pressure
  • Communicative, and able to build cross-functional relationships
  • Set structure, drive data analysis with team to support the category
  • Analytical skills are a must to drive cost down, organise (ad-hoc) quotes, support (simple) negotiations
  • Customs documentation awareness preferable
  • Negotiation / procurement experience preferably
  • SAP knowledge is preferable
  • Commercial bias
  • Leading others
  • Excellent understanding of Supply Chain Dynamics
  • Excellent communication skills in English written and verbal

Benefits Overview

Dyson Malaysia monitors the market to ensure we offer  competitive salaries, management bonuses and pension contributions. Beyond that, you’ll enjoy generous leave and medical care and insurance. But financial benefits are only the start of a career at Dyson. Leadership support and new opportunities abound, driven by regular dialogue and international training. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to progress, innovation and realising ambition.

Posted: 9-Jun-2017