Business Analyst - Digital

£Competitive + Bonus + Benefits + Gym

Malmesbury, United Kingdom


Digital Business Analyst to assist with Dysons digital transformation programme, implementing tier 1 strategic platforms across e-commerce/core digital platform, content management, API layer and integration into existing platforms and connected products.

Market Overview

Tucked away in a quiet corner of Wiltshire, but only 15 minutes from the M4 and well connected by rail, our Malmesbury HQ is home to more than 3,500 people in a growing campus that houses our IT, Finance, Group Commercial, RDD and GB & Ireland Market teams. With 3 cafes, a gym and sports facility and a selection of iconic engineering legends including our Harrier and Lightning jets, it’s an inspirational place to work and the Digital team is based in the most recently built, agile workspace.

Function Overview

We’re implementing a completely new commerce and content platform to transform the way we explain our technology, with completely new engaging, interactive visual assets and build a purchase journey that outperforms global leaders like Apple and B&O. It’s a cornerstone of our global drive to more direct sales and a closer relationship with our customers.

At the same time, our existing platform continues to serve our global customer base with commerce functionality, rich support content and customer engagement tools, and forms a core part of our IoT platform, powering our latest generation of connected products. A selection of smaller sites supporting the James Dyson Foundation, our Careers Portal and the upcoming Dyson Institute complete the set of platforms that the growing Digital IT team support.


Joining our high performing team in a dynamic, fast-paced environment, you’ll play a key role in delivering a brand new web content and commerce platform over the next year. That includes taking the lead on maintaining a user-centric approach to deliver a seamless customer experience, identifying and closely managing change, and working both independently and collaboratively to enable the development process. Along the way, you’ll have the confidence and charisma essential to challenging business units about their plans, effectively translating conceptual user needs into functional requirements and co-ordinating project planning and management by being the link between teams.


With experience gained as a Digital / eCommerce Business Analyst in an FMCG environment, you’ve already successfully delivered customer-facing online solutions, whether in terms of a website redesign or nurturing customers through an online multichannel experience. So you’ll understand and be able to design complex business operational processes, and appreciate the importance of systems within business operations.  You’ll bring clear commercial focus and the ability to bring together cross-functional teams to deliver great results. While experience gained on substantial projects, delivering enhancements and eCommerce solutions, or of delivering change through truly integrated, digital solutions, would be an advantage, more important are a results-driven, innovative approach and the ability to thrive on change.

Benefits Overview

Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition.

Posted: 4-Sep-2017